The right partners
Trustlink has consciously entered into alliances with suppliers that are recognised global leaders in their respective fields, that have a sound international customer base and that offer best-of-breed products which adhere to international standards. We are a regional representative for Axway, Vix Verify and Visions Solutions. We are an IBM Premier Business partner and the SWIFT partner for Western, Central and Southern Africa. These partnerships were specifically chosen for their interlinking benefits to us and our customers.
The right solutions offering
The Trustlink product range has grown organically over the last 17 years. From our roots as Perago and involvement with central and commercial banks implementing real time gross settlement systems, we have come to understand the importance of secure trusted movement of data. We therefore became the SWIFT business partner in our region. From there, each business partner and product as added to our value proposition based on a need we identified in our region, sub-Saharan Africa. We are not a “me too” we understand the business of our customers, the African economy and challenges and what we need to do to ensure our customer’s success and operational excellence.
The right people
Trustlink has a pool of qualified, and where appropriate certified, sales, support, implementation and technical staff. These valued individuals are developed continuously in line with the growth of the business and customer demand.
The right credentials
Trustlink strives to provide our customers with professional services that meet the highest standards. We consciously enter into certification programs to ensure that we maintain the skills base and implement practices and procedures to meet the services levels expected by our suppliers.
Trustlink adheres to the ISO 27001 standards, which specify the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented information security management system within the context of the organisation’s overall business risks. Trustlink is a member of ACTSA and has also been authorised as a System Operator in terms of the National Payment Systems Act by PASA.
Trustlink is committed to the social and moral imperatives of broad-based black economic empowerment (BBBEE) and is a level five contributor.