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Hosted solutions and enabling services

Trustlink operates the leading Hosted Service Bureau in Africa, offering cloud-based facilities to more than 90 customers in 20 countries. The service bureau, regarded as a leading SWIFT service bureau globally, provides both hosted and managed solutions and services.
Our offering includes:

SWIFT Bureau

This is a comprehensive portfolio of SWIFT software products offered to subscribers on a shared licensing model. Subscribers select the items they wish to use from a menu of software products and services. This cost-effective solution provides reliable connectivity to the SWIFT network and services.

SWIFT is the universally standardised network for international transfers, financial market transactions, RTGS payments and interbank payments.

Trustlink started its SWIFT Service Bureau in 2002, offering cloud-based facilities to customers in 20 countries across Africa. Our SWIFT bureau is certified under the SWIFT Terms and Conditions of the Shared Infrastructure Programme (SIP). As such, we provide a secure, uninterrupted and cost-effective payments service.

Translation Services

This is a subscription-based translation service designed to enhance our clients’ SWIFT service through complete STP (straight through processing). This solution is ideally suited to clients who have a back-office system generating payments that are not in a native SWIFT format and must be captured manually on SWIFT Alliance.

Transaction Filtering Services

This is a hosted anti-money laundering message filtering solution. Through the SWIFT Alliance Connector, Trustlink ensures real-time filtering of incoming and outgoing SWIFT messages. Suspicious messages are immediately prevented from entering the SWIFT network. Clients and operators access a GUI via their workstation web browser.

Message Management Platform

A multi-solution platform that processes and reports on the events that transpire during the settlement of a financial transaction, providing real-time updates directly within a bank’s core system, through seamless and secure API connectors.

The solution addresses back-office operational needs, message monitoring and GPI compliance requirements for SWIFT, ultimately enabling bank corporate clients to settle transactions in real-time, more transparently and within a digitally transformed banking environment.


Search & archive

Internal alert & external notification

Regulatory reports

Automatic message matching

Correspondent fee calculation

Claims management

Transaction posting

Message mapping & routing

GPI monitoring & generation + universal confirmations

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